How it Works / FAQ’s
They have a saying in Bali… “Good for you – Good for me!”
We LOVE this concept as it’s based on courtesy, mutual co-operation and creating Win/Wins all round! ♥️ We try to base our business and studio culture on the same philosophies, so read on to find out how it all works!
MOST ASKED QUESTIONS –
- WHO WE’RE FOR: Defy Gravity Fitness is an Adult Women’s Bungee, Suspension & Aerial Fitness studio. All classes/courses are open to ladies from 18 years+. Teenagers between the ages of 16 – 18 years of age are permitted to attend class with an 18+ parent or guardian enrolled in the same class. Sorry, anyone under the age of 16 is unable to attend our classes. There are no upper limits on age!
- TASTER / CASUAL CLASSES: As our classes are both instructional and progressive, we DO NOT offer Casual or Trial/Taster places in our regular group classes. MOST students just sign up for the the 8 Week FUNdamentals course to get the full Beginners experience, but for those who are really unsure, you can book a Private Lesson or group session to try it out, OR keep an eye out for an upcoming Taster class which normally run once a term.
- Often a quick phone call will answer your questions and/or allay any concerns you might have, so please don’t hesitate to give Cherene a call for a chat.
- WHEN WE ARE OPEN: With the exception of Public Holidays, Christmas and a quick Mid-Year break (to re-charge the batteries), our classes operate all year round.
- Group classes run weekdays as per current timetables
- Private Lessons and Personal Training are available weekdays outside of class times
- Parties, Workshops and Group Events are available Saturdays 12.00 – 5.00pm
- Sorry, we do not run weekend classes.
Our classes/courses are both instructional (in terms of skills) and progressive (based around fitness and strength) – therefore our classes run as 8 week courses. You will be booking into the same class (day/time) each week, and as they book out several weeks in advance, we recommend you secure your place as early as possible, especially if your own availability is limited or you are coming as a group.
Please consider your ability to commit to a full term of classes as we do not offer refunds or transfers if you are unable to complete the term. Once a new term has started we cannot fill your place if you drop out, therefore we have a no-refund/ no-transferring to another term and no-transferring to another student policy – regardless of circumstances.
ARRIVING FOR YOUR CLASS –
We ask that you arrive at least 5-10 minutes before your class is due to start. We value your safety and your class experience, and we individually rig your bungee at the start of each session to your specific weight and height. Please ensure you arrive with plenty of time to collect your harness and rig for your class!
- We are unable to admit late arrivals to class, so if you are more than 5 minutes late to your scheduled class the session will be forfeited.
MISSING A CLASS –
We understand that life sometimes gets in the way, BUT we do urge all members to exercise courtesy and let us know if you can’t make it! This opens up your place so someone else can jump in, and you can book a make-up class on another day/time that suits. See our Make-up class policy below.
The cut-off to early cancel out of a class is 8pm the evening before your class.
WHAT YOU NEED TO KNOW: If you DON’T early cancel &/or just FAIL TO SHOW, that class is forfeited.
Login to your Mindbody account (on your computer or mobile device), go to your Schedule and click Early Cancel. Easy as…
Make-up classes are offered as a courtesy only and are subject to availability of a place in a suitable alternative class. There is a LIMIT OF 2 make-up classes per student in any one term, and you must have cancelled out of your regular class within the Early Cancel window to qualify. These must be used by the end of the term in which the class/es were missed, otherwise they are considered forfeited. There are no rollovers of missed classes to a new term.
Make up classes can be booked online here >>
If a class you would like to attend is already fully booked, you can still put your name on the Wait List! If someone else cancels out of the class, the Mindbody system will notify you BY EMAIL that a place has become available and you can jump in. You’ll just need to confirm that you wish to take that spot.
MINIMUM & MAXIMUM CLASS SIZES + CLASS CANCELLATIONS –
Our group classes are capped at between 6 – 8 people per class (depending on what the class is), and require a minimum of 50% capacity (ie 3-4 participants) for a class to go ahead.
If there is less than 50% capacity (ie 3-4 people), we reserve the right to cancel the class. We also reserve the right to cancel class in the event of an Instructor falling ill and a suitable substitute not being available to cover. In either event we will of course notify all students booked (with as much notice as possible) and you will be able to re-schedule an alternative class.
I’ve booked in. Is there anything else I need do before starting classes?
Other than book and pay for your classes, there is nothing else you need to do. You’re fine to just show up for your first class. There will be paperwork to complete at your first class, so please ensure you arrive at least 10 minutes early. It is best to join from the beginning of the term if possible so you don’t miss out on anything.
How many classes a week do you recommend to get results and/or meet my goals?
As with any form of exercise, the more you do, the faster you’ll get there! We recommend 2-3 classes a week with a rest day in between where possible. If you’re just starting out with exercise, or recovering from an injury or illness, start off with 2 classes. If all you can manage is 1 class a week, don’t sweat it. You’ll still see results (it’ll just be a little slower) – but you’ll have a ton of fun doing it!
What should I wear for these classes?
Either full length or 3/4 Leggings or Bike Shorts is the best. Short shorts (like we wear for pole dancing) are not great for these classes – and just make sure whatever you wear is snug fitting so there are no wardrobe malfunctions during class.
On the top a singlet top or short sleeve t-shirt – and crop tops are totally acceptable in my classes (you’re going to get a bit sweaty).
Footwear – for Bungee classes you’ll be best off with some soft, flexible shoes (I love my Skechers). For Bungee Barre/Pilates, you can wear soft shoes OR grip socks… whichever you’re most comfortable with.
What else do I need to bring with me?
With Covid-19 still lurking around, please bring your own everything – yoga mat, a towel – and don’t forget a big bottle of water.
We also keep bottled water in the fridge, so if you do happen to forget or run out, just ask! A 600ml bottle is just $1.00
Do you offer Casual or Taster Classes?
We run Taster Classes once a month, for people wanting to “try out” a class on a 1 Off basis! As our group class sizes are quite small (and more often than not, fully booked), we do not offer casual places to not current studio members. If you are a current student, wanting to “top up your classes, this can be arranged directly through Cherene.
Are the classes instructional, or do we just follow along?
Some of our classes are progressive – ie. there is a curriculm that allows you to learn as you go… but in saying that, I ALWAYS give full instructions in classes and am there to assist you with anything you are not sure about. You will never be left to just try to work it out for youself.
I’m hooked! When and how can I book for the next term?
A few weeks before a new term starts, we release the timetables for the following term and open bookings. As our class sizes are quite small (max of 8 per class), we strongly urge you to book as early as possible to avoid disappointment.
I’m pregnant! Can I still do these classes?
Firstly – CONGRATULATIONS! If you get clearance from your doctor you can still participate in our Bungee Barre/Pilates style classes, but we DO NOT recommend any high impact or flying classes until after the baby has arrived – sorry!
TERMS, CONDITIONS & STUDIO ETIQUETTE
As with any business, there are a few Terms & Conditions you need to be aware of. You can read these here >>